About UC

Unified Communications Ireland

Unified Communications integrates the experiences you associate with the telephone; be it phone calls, voice mail, and conferencing, into the work you do on a computer; be it documents, spreadsheets, instant messaging, e-mail and calendars.

In its simplest form, Unified Communications uses the power of software to deliver complete communications, through messaging, voice, and video, across the applications and devices that people use every day. With Unified Communications, what people use today as their inbox will effectively become a single repository for all messages, whether it be email, instant message chats, voicemail, conference calls or calendar appointments, and be accessible from anywhere in the world.

For example, instead of playing “phone tag” with each other, users can quickly establish whether colleagues are online and available to speak, choosing the most appropriate means to contact them. Colour-coded “presence” icons appear beside contact names in common Microsoft applications, indicating whether people are available or busy. Clicking on a name brings up a range of contact options. In one scenario, sending an instant message to a person can establish if they are free to take a call. This communication can then be expanded to a conference with multiple participants, where documents can be shared among them.

For mobile phone users, handsets running Windows Mobile version 6 are compatible with the Unified Communications system. These devices are already available from operators Vodafone, O2 and Meteor. Users can dial into the exchange server when out of the office and retrieve voicemail or email messages. Alternatively, people looking to contact that person will be routed to their mobile.

Microsoft Office Communications Server 2007 (Release 2)

CDSoft are qualified to deliver OCS 2007 R2 to businesses around the world. The new software provides customers with even more out of the box functionality (e.g. call management capabilities, delegation for executives, desktop sharing on Windows, Mac and Linux), enhanced security by default and 64 bit support, addressing some of the customer feedback from the first release of Microsoft Office Communications Server.

“Our customers come to us for high‐end quality infrastructure support services, and are always looking for technologies that offer the most up‐to‐date features,” said Rob Davies, Technical Director at CDSoft Ltd. “By working with Microsoft, we feel confident that users of Office Communications Server 2007 R2 will see significant value and cost saving benefits from the enhanced functionality of the software release.”